Support plans and pricing
Technical support and service are critical to the success of our customers. We provide detailed instructions, recommendations, and best practices with each installation or implementation that you choose. Cloud Technical Support is a contract-based service that helps you meet the expectations of your business. You'll have access to our industry-leading cloud experts, who are available 24/7 to help you with any issues you might face with your cloud environment. We can help you with everything from migration support and proactive maintenance plans, to proactively monitoring your cloud environments so you know when something goes wrong.
Find the option that is right for you and meets all your needs.
Explore DT Cloud Support Plans
Essential Support
All DT Cloud customers, whether they have a subscription or pay-as-you-go account, have access to billing and subscription management support.
- Pricing support
- Billing support
- Recommendations
- Support languages available: English and Turkish
Professional Support
Get unlimited access to our technical support team. We'll help you get your cloud solution up and running, troubleshoot any issues, test and explore new features, and more.
- Support languages available: English and Turkish
Advanced Support
We're here to help you optimize your cloud experience with a high-quality, robust support engineers team. Our team is available 24/7, and they are ready to provide you with fast response times, additional services to run your cloud better, boosting productivity and efficiency.
- Support languages available: English and Turkish
Premium Support
Our Support team works hand in hand with you. They are here to help you optimize your usage, troubleshoot any issues you're having, and ensure that you have all the information and resources you need to keep your business running smoothly. The team is available 24/7, so they can address any issues that arise quickly and efficiently.
- Support languages available: English and Turkish